HR Shared Services/Operations Manager

My client is a dynamic and innovative Bristol based business that is looking for an HR Shared Services/Operations Manager to lead a shared service function supporting an employee headcount based in the UK and Europe. They are looking for an experienced HR professional who can own and lead the function and in turn design and deliver effective HR processes and procedures, and importantly also get involved and contribute to what is a fun and collaborative working culture.


Reporting to the HR Director, and directly managing an HR Co-ordinator, you will be responsible for supporting a UK and European headcount of approximately 400 to ensure that all administrative tasks, policies, processes and process improvements are being designed, developed and executed accurately and effectively. As such the team is responsible for all day to day HR queries, escalating more complex queries as appropriate, across the full employee lifecycle to include areas such as recruitment support, contracts and onboarding; contractual changes; and promotions. The position is also responsible for administering the employee benefits system and managing 3rd party suppliers, and for managing the HR System.


Ideally you will have worked in an HR shared service and/or have led an HR Operations/Administration team. You will be able to demonstrate a strong track record and experience of developing and delivering robust and efficient HR administration processes and policies across the full employee lifecycle. Alongside evidence of driving change and new ways of working, you will be a confident and articulate communicator who is able to manage key internal stakeholders and relationships at all levels.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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